Back-office Services

Full service back office support to test administration.

Back office services
Helpdesk
24/7 helpdesk including live chat, live person interaction through a dedicated support portal that integrates into the Test Management System.
Back office services
Material Management

Safe handling of secure exam material that includes multi-level secure storage feature, logging, tracking, secure destruction of post-test material.

Marking evaluation
Centralised Marking
Secure and Centralised marking of assessment as per standards and marking scheme provided by the test owners, using trained and experienced staff. Our centralised marking follows a 3 tier marking and monitoring process.
Back office services
Accounts & Finance
Complete financial management, reconciliation of accounts after each exam, financial reporting, payment and clearance, statutory filing.